Samsung Shipping, Delivery, & Store Pickup
Standard – Transit time is 1-5 business days – Free shipping on most items
Expedited – Transit time is two (2) business days – $12.00
Express – Transit time is one (1) business day – $19.00
Above transit time and cost excludes home appliances and television models over 65 inches.
Your order can take up to 24 hours to be processed and ships within one business day from confirmation. We ship Samsung products that are eligible for Standard Ground Shipping to all 50 states of the United States. Samsung products that require Standard Freight Delivery are eligible for shipment to the 48 contiguous states of the United States.
Please note that delivery for televisions larger than 55” require an appointment with our freight carrier. The delivery date will vary depending on the schedule of the carrier and the individual receiving the order.
Restrictions: We do not currently ship to Postal Box or Freight Forwarding addresses.
Orders may be placed from outside the United States for shipment to addresses within the 48 or 50 U.S. States (dependent on the product or products being ordered).
Home Appliance Delivery
While purchasing your large home appliance (refrigerator, range, over range microwave, dishwasher, washer, or dryer) you will be shown the earliest available delivery date.
You can schedule your delivery in as little as 3 days depending on your location. For complex installation services such as gas range installation, delivery windows may be further out.
Please be sure to measure and confirm product dimensions will fit in your entrance to your home or location as well as the space you plan to put them inside your home. You will be called 24 hours in advance to confirm your delivery appointment window, please be sure to be available on the day of delivery.
LEARN MORE ABOUT HOME APPLIANCE DELIVERY AND INSTALLATION
TV models larger than 65″
TV’s that are 65” and larger require a scheduled delivery appointment window and will be delivered to your door. For in stock items, you will be able to schedule delivery after you checkout on the thank you page.
Please be sure to schedule your delivery and be available during the delivery window you select. You will be notified 24 hours in advance as well as 30 minutes prior to the delivery.
TV Delivery is a “threshold delivery” service that will bring the TV to your door and ask you to sign for it. For an additional $50, you can also select White Glove service during checkout. This service will remove the TV from its packaging, install the table top stand, plug the TV in, and remove the packaging. Please note this does not include wall mounting or plugging in any peripheral devices such as your cable box
Samsung Experience Store Pickup
Free, in-store pick up is available at Samsung Experience Stores. When the order is ready, we’ll notify you and hold it at the store you allocated during checkout for 5 calendar days.
To collect your order in-store, you or the designated pickup individual will need to present the order number along with a valid government-issued photo ID.
Typical processing time is around 3-4 hours from order confirmation. Regular orders placed before 1pm EST will be available for pickup the same day before store closing. Regular orders placed after 1pm EST and orders with carrier financing will be available for pickup next-day. Please note that orders not picked up within 5 days will be cancelled.
FIND A SAMSUNG EXPERIENCE STORE NEAR YOU
Conn’s Delivery, Shipping & Pickup
Love it today? Enjoy it tomorrow!
Why wait to enjoy your new products? Conn’s HomePlus can deliver them to your home the very next day – not weeks after your purchase! We even offer Next Day delivery on qualifying appliance, TVs and mattress purchases. It’s a tremendous value that could save you a lot of money!
When it comes to your satisfaction, we really deliver.
We offer White Glove Delivery to your room of choice, unpacking, assembly or basic installation, trash removal and more. For appliances, new accessories must be purchased to complete installation. For complex installations – such as dishwashers and built-in ranges – a separate appointment will need to be scheduled and an additional fee will be charged.
Home delivery requires scheduled appointments for the following categories: major appliances, electronics, fitness equipment, furniture, and mattresses.
- On average, orders can be delivered within 1-3 days to customers in our local markets (AL, AZ, CO, FL, GA, LA, MS, NV, NM, NC, OK, SC, TN, TX, and VA). Delivery is offered seven days a week in most markets.
- Delivery days and times are dependent on the customer’s delivery address and can be delayed depending on payment type and the time the order is placed. Financed orders often require additional time for documentation submission and signing.
- Standard delivery charges apply. Charges are as follows and subject to change:
- TVs, Audio, and Electronics: $49.99
- Major Appliances and Mattresses: $99.99
- Fitness Equipment: $99.99
- Furniture: $199.99
- Lawn Mowers: $99.99
- Surcharges are based on mileage from the fulfillment point (Conn’s HomePlus delivery location) and calculated using the following mileage bands based on the fulfillment point. Mileage is calculated using the center of the customer’s delivery address and fulfillment zip codes:
- 0-75 miles: No surcharge
- 76+ miles: $49.99
- Appliance accessories must be purchased separately to complete installation.
- Removal of a customer’s old item requires a $39.99 haul away fee per item. This is a one-for-one service for appliances, electronics, and mattresses (furniture and riding mowers are not eligible for haul away).
- Installation and assembly are available and included on select items. View your cart for item-specific details.
- You will automatically be scheduled for the first delivery date available and receive an email notification, call, and/or text with the expected delivery date within a few business hours. If you wish to select a later date, simply call us at 1-844-894-0717, or visit your local Conn’s HomePlus store for additional information and assistance.
- We want your equipment working when we leave! For gas mowers, you are responsible for understanding and following equipment safety protocols, adding oil (provided by Toro), and using fresh gasoline before operating.
Sorry, but we cannot deliver to PO boxes or APO/FPO addresses. Must be at least 18 years to accept delivery (19 years in Alabama).
Next Day Delivery Offer
Subject to availability, qualifying purchases, and select days. Next Day Delivery is limited to delivery within qualifying zip codes and will be noted in the product description. Next Day Delivery is not always available for online orders. Qualifying purchases made after 5:00 PM will not be guaranteed Next Day Delivery. No Next Day Deliveries on Thanksgiving, Christmas, and Easter. Installation may require an additional appointment and fees. Mileage surcharges may apply. Go to www.conns.com/delivery or see Store for complete details.
Parcel Shipping via FedEx
Parcel shipping costs are calculated based on the location, weight of the product, and the shipping speed selected. Some items may not be delivered via shipping methods due to their size and weight which includes major appliances, electronics, fitness equipment, furniture, and mattresses.
- On average, orders are processed within 24 hours.
- Conn’s only ships FedEx within the United States in the trade areas of AL, AZ, CO, FL, GA, LA, MS, NV, NM, NC, OK, SC, TN, TX, and VA.
- Shipping options range from:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
All products shown on Conn’s website are subject to availability. While we plan for sufficient quantities, extraordinary demand may limit our ability to fill your order. In the event that a product you have ordered is temporarily out of stock, we will promptly inform you of the earliest date that you may expect to receive your complete order. Conn’s cannot be held liable for any typographical or pictorial errors that may occur on this website.
Store or Warehouse Pickup
If its more convenient to pick up your item at a store, you can do that. In store locations where Store Pickup is available, you can buy items online and pick them up in a store and avoid shipping and delivery charges. Not all items are available for pick up at a store location (excludes furniture, mattresses, major appliances). If you pick up an order at a warehouse, most items are available including furniture, mattresses, and major appliances.
- Place your order and wait to receive a “Ready for Pick Up” email which is separate from your order confirmation
- Bring your ID, copy of your Ready for Pick Up” email to the store
- We’ll hold your item for 2 days, if you don’t make it in by then we’ll cancel the order and refund your method of payment
- You can pick up your order or choose someone else to pick it up, that must be communicated before arrival in store and you must provide your order number
Frequently Asked Questions
Question: Do you inspect the product before it arrives at my home?
Answer: Yes. We open and inspect product before it is loaded on the home delivery truck. That means select items will arrive to your home with blankets wrapped around the item, not the original vendor packaging.
Question: Can I ship my order to an address other than my billing address?
Answer: Yes. We can ship your order to an alternate address that is on file with Conn’s HomePlus. If the ship-to address is not on file with Conn’s HomePlus, please contact Conn’s HomePlus and have the additional address added. Please allow up to 24 hours to verify the address with Conn’s HomePlus.
Question: Can I select my own delivery time frame?
Answer: Although time frames cannot be selected, they are provided the evening before delivery. You will receive a phone call or text confirming you can still receive the delivery the following day.
Question: How do I change my delivery time?
Answer: If you need to change the Conn’s delivery time, please call our Delivery Call Center at (844) 894-0717 to reschedule for a different day.
Question: Will I get a call before the team shows up?
Answer: You will receive an automated message providing an estimated time of arrival, or ETA once our team is in transit to your home.
Question: Do I need to be there for the delivery or can someone else accept it for me?
Answer: Anyone over the age of 18 can sign for the delivery.
Transportation of a refrigerator with loaders – transportation with Yandex Delivery
the car will arrive within
No need to negotiate with the driver in advance – place an order in the Yandex Go application when you need to transport the refrigerator
Cargo chiki will inform
refrigerator from door to door
They will take care of loading and unloading, and they will also carefully lower and lift the load to the desired floor
will cover the damage,
if something happens
It is included in the cost of each order and covers damage up to 500,000 ₽
Choose a car
according to your needs
There are trucks for a small move with a couple of boxes,
but also for transportation of a large refrigerator with loaders to the country house
170 × 100 × 90 cm
For a small
260 × 130 × 150 cm
For standard two- or three-compartment refrigerator
380 × 180 × 180 cm
For large side-by-side refrigerator
Point the camera at the QR code,
If you want learn more
How to properly transport the refrigerator?
The refrigerator can be transported standing or on its side. It all depends on the specific model and manufacturer, so it is important to read the instructions before loading.
But there are a few rules that apply to any refrigerator:
it is important to pack the refrigerator in reliable strong material so as not to damage the case during loading and unloading;
when transported in a horizontal position, the refrigerator can only be placed on its side;
Refrigerators with No Frost function can only be transported in an upright position;
the equipment must be securely fixed in the body so that it does not change position during transportation.
How long must the refrigerator stand before it is turned on after transport?
Refrigerator needs to stand from several hours to several days. It all depends on the weather in which it was transported:
in warm weather – from 2 to 4 hours;
in cold weather, at least 8 hours;
in severe frosts – about 24 hours.
How much does it cost to transport a refrigerator?
The cost of freight delivery depends on several conditions. Here’s what you need to do to find out the amount:
Open the Yandex Go app or the order form on the website.
Select the Freight tariff.
Choose small, medium or large body.
Enter the number of movers you need to load and unload.
Specify the addresses and contacts of the sender and recipient.
Shipping costs will appear on the “Order” button. It will also depend on the demand for trucks in your area and the number of available drivers nearby.
Refrigerators – order at a bargain price with delivery
Choosing a refrigerator for your home is not an easy task. In this case, it is important to take into account many factors, including those that will be relevant in 5-10 years. Despite the fact that most refrigerators have a short warranty period (up to 36 months), in real conditions they can work for 10 years or more, especially for premium models from well-known manufacturers. If one small appliance is enough for you now, in a few years you may need a large Side-by-Side refrigerator and even a freestanding freezer. Therefore, always try to think ahead and make the most informed decision before buying.
More than 30 brands
The magazinbt.ru online store offers a wide selection of refrigeration equipment from more than 30 different manufacturers. In our catalog you can find unique models of European, American, Turkish, Korean, Russian or Chinese production. Separately, it is worth noting the premium brands – SMEG, AEG, ASKO, Miele, NEFF and Liebherr. But in addition to famous brands, our catalog contains economical models and refrigerators from the mass market segment, which will suit most consumers.
In addition to the classic two-chamber devices, the online store also presents other types of refrigeration equipment: freezers, single-chamber and multi-chamber refrigerators, Side-by-Side models, mini-refrigerators, blast freezers, chest freezers and compressor-type wine cabinets. If you want to learn more about all these types of home appliances, check out our news section, which contains a lot of articles describing the features, technologies and features of products from various brands.
Built-in and free-standing refrigerators
Classic refrigerators are available in both cabinet and built-in versions. Case models can be installed in various interiors, they are easy to transport and connect. Built-in refrigerators are designed for installation in kitchen furniture, they have a lot of advantages: low noise level, ease of cleaning, as well as the ability to install facade panels that can turn the device into a real work of art. Built-in models can have an internal chamber volume of up to 524 liters, and cabinet models up to 619liters. To connect the built-in appliances, you will need the help of a master, and you can handle the installation of a freestanding refrigerator yourself.
Single-chamber and double-chamber models
Two-chamber refrigerators, which have a large refrigerator compartment and a small freezer compartment, are the most popular in Russia. Given the variety of models of this type, any visitor to the online store will be able to find household appliances to his liking. Both devices are available in classic colors (white, black, silver, beige, stainless steel) and bright solutions (blue, red, green, light green, turquoise, yellow, blue, orange and others). Single-chamber refrigerators are small in volume and do not have a separate freezer compartment. The place for storing frozen food in them is located inside the main compartment. Many two-chamber models have a special freshness zone – a place to store perishable products at near-zero temperatures.
A wide variety of technologies can be used for cooling. The most common of them is the usual compressor room with the need for periodic defrosting of the freezer compartment. There are also NoFrost and Full NoFrost models that do not need to be defrosted. A visitor to the online store can also buy a combined refrigerator, in which the NoFrost system will be implemented in the freezer, and in the refrigerator – a drip defrosting system, which is often called the “weeping wall”.