Reviews on whirlpool cabrio washer: Washout reviews for Whirlpool Cabrio washers and dryers

Washout reviews for Whirlpool Cabrio washers and dryers

Nothing lasts forever, but surely a new washing machine or dryer should last more than a year or two before falling apart? Unfortunately, numerous readers who bought Cabrio-model washers from Whirlpool have written us to mention that exact problem. With over a week left in September, consider this sampling of reports we’ve received just since the turn of the month:

Larry H. of Madison, Ohio, wrote us on Sept. 21 to say that when he and his wife bought a new washer last year, “[W]e thought we would spend the money and buy top of the line.” They decided to buy a Cabrio.

 “Within the first year the control board went bad, replaced under warranty,” Larry told us. “Now, no matter how little or much of a load the wife puts in this piece of crap, it goes off balance! … customer service doesn’t give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality.

Larry ended his review with the admonishment: “SHAME ON YOU, WHIRLPOOL! You have lost a customer who has been buying your products for a long time but will never buy another, and will be warning everyone we can to do the same.”


Sue E. of Elizabethtown, Illinois, also owns a Cabrio prone to going off-balance. On Sept. 20 she told us: “This Cabrio washing machine is really frustrating…It goes off-balance all the time, it does not matter if you have a full load or partial load. … I try to put the clothes in evenly but it doesn’t matter, it goes off balance … The lid lock is a pain also; if you forget to put something in the machine, you hit the pause button, then you have to waaaitttttt forever until it unlocks, and wait forever to unlock when it goes off-balance.

Sue said she would not recommend a Cabrio to anyone seeking to buy new laundry equipment: “I would recommend a different washer, and check the reviews, which I didn’t do 🙁 ”

Jim A. of Bridgeter, New Jersey, wouldn’t recommend a Cabrio either. He wrote us on Sept. 23 to say, “Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881, which included tax and delivery cost. In less than 2 years, it broke … After having a Whirlpool repair person come out, at a cost of $75, I was informed that the parts to replace would cost $800, not counting additional labor cost which was TBD.”

He contacted Whirlpool and was bounced from agent to supervisor to manager, but “the best offer I was given was to buy the parts at a discount of $400 which did not include tax, delivery or labor … it would have run approx. $550 to over $600 to fix a $771 washer … The next Whirlpool item I buy will be never … Whirlpool will not support you once the sale has been completed.”

Heating element

John H., Russellville, Arkansas, also had a new Cabrio crap out a year after he bought it. On Sept. 11, he told us about his problems with his Cabrio washer and dryer set: “The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowes; they sent out a repair person, who called and told them it was the heating element, and he replaced it. Two weeks went by, and I could smell something burning.”

When a Lowes repairman inspected the dryer, he blamed the problem on a faulty control panel. “Lowes replaced my dryer and I have not had any further issues with it. Lowes gets an A+,” John said, but Whirlpool does not. After Lowes replaced the faulty dryer, “my washer went out about a year later; it was making the loudest noise on the spin cycle. The repair person … told me that the washer was basically worthless, that the repair would cost more than the washer would to replace.”

John tried getting the machine repaired anyway, though the repairman’s pessimistic cost prediction soon proved right. “I found a repair/used appliance place; they repaired it for $235 and it ran for about 4 months. Then the noise returned. I have had it repaired again. Now [it] stops running with 27 minutes left in the wash cycle. I have had nothing but problems with this machine. I would not recommend Whirlpool to anyone. I’m going to have to replace this machine and it has cost me lots of $$. Junk!!”

Jim M. of Jeannette, Pennsylvania, had a slightly better experience with his Cabrio washer, which lasted four or five years before it started breaking down. He told us on Sept, 10 that “My 4-5 year old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again…for a while.” Other times, when he tried using the machine, he’d see an “LD” (long drain) error. “I could hear the pump running but with little water flow. Eventually it would time out.”

Jim called a service technician, who concluded that the water pump was defective. “After spending $225 for the service call, the LD error resurfaced about an hour after the tech left,” he told us. “Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600 or $700 washer? …  I’m not sure what to do next…probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio.”

Not many stars

Our readers aren’t the only ones reporting bad experiences with various Cabrio models; a brief online search yields multiple one-star ratings among readers at Consumer Reports.

Reviewers on gave another Cabrio model three reviews with five-star ratings … and forty-three reviews with one star. The one-star review voted “most helpful” warned consumers “Manufacturer’s flaw leads to continuous repair.”

There’s even a Facebook page titled “I hate Whirlpool Cabrio Washer” with 173 “likes”—though nobody’s updated the page since October of last year.

Whirlpool Smart Cabrio WTW8700EC Top‑Loading Washer Review

Spacious Top Load Washer That’s Tough on Stains


Joni Blecher

“This washing machine has an altruistic side.


  • Large tub can handle double loads
  • Tons of washing options
  • Option to make a donation to Habitat for Humanity every wash cycle
  • Stylish control panel


  • Long wash cycles
  • Hard time connecting the app
  • Expensive
  • Hard to reach the bottom of the bin especially if you’re short

App control may not be top of your list when it comes to what you’re looking for in a washer, but some major manufacturers are giving it to you anyway. Because the majority of customers aren’t yet clamoring for these features, they have to be a bonus to an otherwise great machine.

The Whirlpool Smart Cabrio Top-Load washing machine is big enough to handle double loads with ease. Families that find they spend more time doing laundry than anything else will particularly appreciate the deep bin, since it can handle a ton of items and still get them clean. Those who want a more modern style, will appreciate it’s souped-up control panel. That said, this Cabrio is a bit spendy, and those smarts may not yet justify the extra cost.

High-tech design

When we first saw the Whirlpool Cabrio washer, we thought, “Ooh, it’s a top-loader with all the style of the latest front-loaders.” Let’s face it: You don’t see a ton of super-sexy top-loader laundry machines. They tend to be more utilitarian and sport a lackluster design. Indeed, the chrome shadow color (also available in cranberry red or white) and slick black touch control panel give it a crisp, modern touch.

Speaking of the control panel, it provides many ways to customize each load. After turning on the machine, select the load type (mixed, casuals, whites, delicates, or bulky/sheets) and how to wash (normal, quick, cold, deep water, or ColorLast). Next, select how you want to modify the cycle by choosing temperature, soil level, and spin speed. Finally, on some loads you can add more options like deep clean (Oxi or steam), extra rinse, and presoak. You’ll also find a digital timer in the middle of the control panel to see how long is left in a cycle. Don’t trust the timer; it’s just a suggestion. Our loads routinely ran longer than the allotted time.

This washer isn’t just focused on cleaning clothes; its high-end features suggest that it wants to protect and maintain a fabric’s integrity. For example, the Cabrio has Adaptive Wash Technology with Active Bloom wash action. This is a fancy way of saying that the machine adapts water levels to match the load size, so washing is generally gentler on fabrics. There’s also ColorLast, which keeps colors bright. While there’s no hand wash setting per se, you could potentially wash them on a delicate setting and hang them to dry.

The Whirlpool boasts a capacity of 5.3 cubic feet and measures 42.25-by-28-by-27.5 inches (height, depth, width). It’s big enough to handle bulky items and double loads. There is no agitator in the middle of the bin, so there’s plenty of room for particularly large items like king-size quilts. (Also, agitators can be rough on clothes.)

If you’re on the shorter side (around 5’3” or below), you’ll likely need a step stool to reach the bottom of the bin. The detergent holder is a bit hidden, inside the machine at the top back of the bin, but easy to reach. Simply pull it forward and add fabric softener, HE detergent, or any oxygen cleaner in the allotted dispensers. Be sure to select Oxi from the deep clean options, and the machine will automatically release the cleaning booster into the load at the right time during the cycle. For particularly dirty clothes that can withstand heat, select the steam clean option. You can add liquid bleach in the small circle dispenser located at the lower left corner of the machine when the lid is open. The drum is stainless steel, so it’s built to last.

Feeling like a philanthropist

As is the case with so many modern appliances, this Whirlpool top-load washer comes with an app. It’s Wi-Fi-enabled, so you can add it to your smart home ecosystem. In this case, you can also connect it to your Amazon account so that when the machine detects that it’s running low on laundry supplies it can automatically re-order more. If you have an Alexa-enabled device, you can ask it to start or end cycles and get info on time remaining. Once you sync the Whirlpool app with the washer you can create a specialty cycle and remotely start loads while you’re away from home. Of course, you’ll need to have laundry in the washing machine first. If you have a Nest thermostat, you can use it to avoid running your machine during peak energy times. Its diagnostic tool means Whirlpool can help you out with any issues before they become big problems.

You can avoid running your machine during peak energy times.

In addition to using the app to start loads remotely, you can also donate to Habitat for Humanity with every wash, thanks to Connect to Care. Just choose the feature from the app, select an amount (10 cents, 25 cents, 50 cents, or other) you’d like to donate every time you run a load of laundry and enter your credit card info. Just like that, doing laundry can help build a home for a family in need.

Unfortunately, we had a difficult time trying to get the app to sync with the appliance thanks to our office Wi-Fi. To Whirlpool’s credit, it responded quickly to our inquiry for assistance, but we were unable to pair our smartphone with the washer. Despite our trouble, a properly connected app does grant users a beneficial dose of added control over the unit. Additionally, judging from comments on the app, it appears as though users enjoy this added benefit, pointing to its monitoring of energy usage, remote start feature, and cycle logs as the most useful features.

Handles Seriously Big Loads Like a Pro

To start a load, press and hold the Start/Pause button (it’s got a play button icon). This locks the lid and starts the cycle. Forgot an item? Just press and hold the Start/Pause button and the lid will unlock when it’s safe to add another garment. Press the Start/Pause button again to resume the cycle.

Bill Roberson/Digital Trends

Bill Roberson/Digital Trends

We washed a variety of loads over a couple of months and were fairly satisfied with the results. We did put two big standard loads in the bin and there was still plenty of room left for more. We washed it using the settings casuals, cold, ColorLast, heavy soil, and medium spin. The clothes came out clean and light stains were removed. When we applied the steam feature to loads it did a solid job removing stains. Unfortunately, that wasn’t always the case when we selected a normal load and didn’t add the steam or Oxi options. The Oxi option worked well with a variety of cycles. Our only issue is when the wash cycle was complete, there was still some Oxi left in the dedicated drawer. We should note that you can’t use Oxi with the ColorLast setting. When testing washing machines for their stain removing powers, we don’t spray items with a stain remover before washing.

Warranty information

This Whirlpool Cabrio washer comes with a one-year limited warranty that covers parts and labor.

Our Take

The Whirlpool Smart Cabrio is a big, powerful washer that has brains to go along with its braun.

Is there a better alternative?

The white GE GTWS8650DWS is a solid top load washing machine that has more options, including hand wash, and costs less. It does have slightly less capacity and lacks smart features, though.

How long will it last?

Top loaders typically have a longer life than front load washing machines. This model should last about 14 years. It should be noted that this machine didn’t launch with Alexa compatibility. The Wi-Fi connectedness means Whirlpool can make the appliance smarter as years go on, including giving you new and improved cycles. The smart diagnostic feature could also help with maintenance, both figuring out what problems are and getting a repair person over before it becomes a bigger issue.

Should you buy it?

If you are in need of a washing machine that can handle double loads and bulky items with ease, then this is a good option. On the other hand, if you don’t do a lot of laundry frequently there are many other models available that are more affordable and do as good a job, if not better. None of the smart features are must-haves at this point, but they might make your life easier and provide greater benefit as Whirlpool teaches it new tricks.

Editors’ Recommendations
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Washing machine Whirlpool FWSG 61053 – “Good washing machine!”

Hello! In this review, we will talk about the Whirlpool FWSG 61053 washing machine.

We used to have an Indesit washing machine. With the birth of a child, there was a lot of washing and she could not stand it and broke, although she had already worked for 10 years, which is not bad.

We decided not to repair, but to buy a new one, we chose Whirlpool.

First of all, I really liked the “Steam Treatment” function. You add it to any mode and if you couldn’t pull out the laundry in time, then it will not turn sour. For 6 hours, the laundry will be steamed and the drum will spin every 5 minutes for 3 minutes.

This machine has 14 programs and 6 additional options:


The Whirpool FWSG61053WV EN washing machine can load up to 6 kg of laundry at the same time. Once a wash cycle has been selected and started, the indicators will light up one after the other, showing the sequence of the program. The “Color 15” mode preserves the color of the laundry, effectively removes dirt even at low temperatures, and also saves energy. The “FreshCare+” function provides a better wash by generating steam. With the delay timer, you can delay the start of the selected program, and the control panel lock prevents children from interfering with the operation of the machine.

  • Device type – Washing machine
  • Spin speed – 1000
  • Wash class – A
  • Spin class – C
  • Energy class – A
  • Display – Yes
  • 90 030

Product features:


  • Device type – Washing machine

  • Load type – Front

  • Spin speed, rpm – 1000

  • Wash class – A

  • Spin class – C

  • Energy class – A

  • Water consumption – 49 l

  • 900 18

    Energy consumption, kWh – 0.8

  • Door size, cm – 48

  • Door opening angle, ° – 165


  • Control type – Combined

  • Display – Yes

  • Indicators

    Door lock indicator,
    Button lock indicator,
    Delayed start indicator,
    Active functions indicator,
    Fault indicator,
    Program steps indicator


  • Number of programs – 14

  • List of programs

    White cotton,
    Quick 30 min,
    Spin + Drain,
    Steam – Refresh,
    Rinse + Spin,
    Eco Cotton,
    Color 15°,


  • Timer delay


  • Additional options

    Clean +,
    Extra Rinse

  • Child Lock


  • Optional

    FreshCare+ – this option provides a better wash by generating steam
    Clean+ with three different intensity levels that are designed to select the appropriate washing program depending on your needs


Manufacturer information

Manufacturer – Whirlpool Corporation

Country of origin – RUSSIA

90 002

This machine has convenient tray for detergents. Two compartments for powder: for main and prewash; and an air conditioner compartment. The tray is easy to pull out for washing. Just press the button and pull out. After you wash it, simply insert it back until it clicks.

Each program has its own values, here is the whole table:

Also additional options:

  1. Clean+ this option is specially designed to select the appropriate washing mode: intensive wash, daily wash and quick wash.
  2. Extra rinse (up to 3 times).
  3. Start delay.
  4. FreshCare is the steam function as I wrote above.
  5. Temperature mode.
  6. Spin mode.

The machine comes with a quick guide for washing options:

What about the machine itself.

I liked the look, it looks neat. Washes well, washes any dirt, also white clothes. It makes a lot of noise when spinning, but Indesit made even more noise. Holds up to 6 kg of laundry. When turned on, washing starts immediately. Also at the end of washing, the door is unlocked almost immediately. I already wrote about the powder tray above that it is convenient. The door opens manually without buttons. I also already wrote about steam processing, but I repeat: a very good function. Especially if you have a small child and you don’t always have time to get the washed clothes on time, this feature is very useful.

Thank you all for your attention! I hope my review will be useful to you!

Whirlpool Top Loading Washing Machine Review


Author: evgenij

Category: Washing machine – expert reviews

Views: 31896

To buy or not to buy a Whirlpool washing machine

Before buying any household appliances, every sane person is sure to be interested in the quality of the purchased products, as well as the quality of spare parts, the availability of service centers in the city in which he lives, and in cases of repair – in how much will it pour out. The Whirlpool brand is one of the leading manufacturers of top-loading washing machines. I must say that the quality of this technique is at a very high level, despite some negative reviews. I will talk about these reviews a little later, to be honest, there is something to think about and something to read. To begin with, I want to say about some of the nuances of the repair. Unlike similar SMs, Whirlpool did not fight to reduce costs and many of the components did not change, and now we can say about the most important plus of this washer. The fact is that in the SMA Whirlpool with vertical loading, there are tanks that are disassembled, this not only simplifies repairs, for example, a drum, but also prolongs the life of this washer. The happy owners of this brand are faced with such a problem as the failure of the drum supports, they simply rot from low-quality water or low-quality powder, to be honest, only God knows. Now let’s look at another trade brand, let’s say Zanussi or Indesit, the tanks in these washers are not disassembled, and if the drum support is rotten, the machine can be thrown into scrap metal, since repairing it can be more expensive than its cost. Now I would like to turn to those negative reviews that the Internet is teeming with and explain to a simple layman what’s what

Whirlpool washing machine does not drain water

Before writing this article, I specifically visited several sites that had enough negative information about this brand. I was simply outraged by what was written there, and sometimes it was even funny to tears. For example, one person wrote such a comment

d *** mo machine, worked only 9 years and the pump was covered, when I changed the pump a month later the heating element failed, and two months later I had to change the hubs, in general she got me sick, I don’t know what to do or throw it away or continue to repair further, since it has now started to get scared and they told me that it is necessary to change the shock absorber

Let’s look at this review, it seems to me that the person who wrote it did not understand what he meant. Think for yourself, the washing machine worked without problems for 9 years and only in the tenth year of its operation did the pump fail. Any master will say that 9 years of operation of a washing machine without repair is a pretty excellent result, but the fact that after this period the owner had to change some spare parts, then excuse me, any technique is not eternal and in any case, after a certain time something breaks down

Rotted drum feet in Whirlpool washing machine

5 years after the purchase, the drum supports were screwed up on my washing machine, their replacement cost me a penny. In principle, there were no other breakdowns in 5 years, but when buying this washer, I counted on a longer period of work without repair. I wanted to find stainless steel supports, but I couldn’t buy them anywhere, I even wrote to the factory about this. Maybe the reason is not quality, but something else, but to be honest, the second time I would not buy this machine

Let’s start with the fact that the culprit, in this case, may be poor-quality powder or bad water, which has alkalis in its composition. In your case, first of all, you need to change the detergent, and then talk about the brand as a whole. I often encounter this problem, but I will say this, changing the supports is not so difficult, as, for example, on other brands where the tank is not disassembled at all. At the present time, the service life is 5 years, which is pretty good, since modern washing machines do not differ in their quality. If your Zanussi supports rotted, then at least this repair would cost many times more, and at the most, you would have to buy a new washing machine. I shot a short video, that is, I made a review from the master about the performance and durability of this SMA. I highly recommend watching this video0003

Watch video. Is Whirlpool Washing Machine Worth It? Many people write that vertical loading Whirlpool – Cowards like an infection, then I immediately have a question – What about Indesit, Zanussi, Ardo or something else like that, I mean vertical loading – Cowards somehow differently. I will say this, almost all verticals are subject to strong vibration, you can’t get away from this and Whirlpool is no exception. Let’s go further, what else I read in the comments – someone wrote that his washing machine, after 4 years, one sidewall was very rusty. Guys, this is just ridiculous, top-loading Whirlpool washing machines rust much less than, for example, Indesit or the same Zanussi. You just need to put it in a dry place, and if this commentator put his SMA close to the bathroom or to the washbasin, and then shouts that one side is all rusty, then I don’t even know what to say here. Having visited several sites, I could not find constructive criticism from the owners of this technique. I have to deal with this brand quite often, no one says that this car is perfect, but everything is known in comparison, it seems to me that the price-quality ratio, in this case, corresponds. Yes, there are drawbacks, but they are not critical and do not drastically affect the service life

How much do spare parts for a Whirlpool washing machine cost?

The motor is not in short supply, it costs a little more than the Indesit one.